The final resolution of the photos you scan with the Photomyne app depends on two main factors:

(a) The number of photos you take in a single shot* (the distance of the phone camera from photos at the time of scanning).

(b) The camera quality (megapixel specs) of the device you are using* (usually newer devices offer better camera quality).

Tips for achieving optimal photo quality when using the app:

Absolute best resolution - print quality:

To achieve the best possible resolution, take a close shot of one photo at a time, making sure your device's camera is directly above the physical photograph. The resolution of the extracted photo will be approximately 8-9 Mega Pixels (best for print), depending on the mobile device used.

The best resolution The best resolution

High resolution (recommended):

This resolution level is great for most people, and offers a nice combination of good resolution coupled with time-efficient scanning. To achieve it, take the closest possible shot of 1-2 photos at a time. The resolution of the extracted photo will be approximately 3-4 Mega Pixels.

High resolution High resolution

Normal resolution (reasonable):

This resolution level may not be the highest, but it allows for the fastest scanning process — scanning 2-3 photos at a time. This option is great for quick scanning and viewing the photos on your phone or computer. The resolution of each extracted photo will be approximately 2-3 Mega Pixels.

Normal resolution Normal resolution

Improve resolution from inside the app

While your scanned photo's resolution mostly depends on your phone's camera and how many photos you scan at once, you can also improve the resolution from within the app with the 'Sharpy' feature (iOS only). Once you've chosen a photo to sharpen, scroll down and select Sharpen your photos. Follow the prompts until the app unblurs the faces in your photo.

One last tip:

We highly recommend scanning in the optimal conditions (consult this guide before scanning) in order to achieve the best possible results.

Need help and/or have more questions? Contact our support team for further assistance.

This page was last updated in August 2021